tag:status.payrexx.com,2005:/historyPayrexx Status - Incident History2024-03-19T08:48:38ZPayrexxtag:status.payrexx.com,2005:Incident/201949072024-03-08T16:22:39Z2024-03-08T16:22:39ZTWINT Services are partially unavailable - 08 Mar 2024<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:14</var> UTC</small><br><strong>Investigating</strong> - Affected Components<br />TWINT App Processor (Scheme)<br /><br />Current Status<br />Investigating<br /><br />Status Update<br />Incident: Investigating<br /><br />We are aware of technical issues with the following services and investigating the issue.<br />Impact Services: P2P<br />Impact TWINT overall ecosystem: 100%<br /><br />Next information: 18:00<br /><br />Incident Start Time<br />08/03/2024, 16:51 CET | 08/03/2024, 15:51 UTC<br /><br />Incident Status Updated At<br />08/03/2024, 16:51 CET | 08/03/2024, 15:51 UTC</p>tag:status.payrexx.com,2005:Incident/198300222024-02-13T04:00:56Z2024-02-13T04:00:56ZTWINT Scheme Maintenance - Swisscom - 13 Feb 2024<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>14:43</var> UTC</small><br><strong>Scheduled</strong> - Maintenance Description<br />By whom: Swisscom<br />Maintenance type: CRQ000001897811 (Deployment WLR17)<br />Affected functions: Transactions, Onboarding, Reboarding<br /><br />Downtime: Yes<br />Duration downtime: 13.02.2023 01:00 - 13.02.2023 04:00<br /><br />Sorry site activation: Yes<br />Sorry site duration: 13.02.2023 01:00 - 13.02.2023 02:00<br /><br />Contact: TWINT.Maintenance@swisscom.com<br />Author: Severino Albanese</p>tag:status.payrexx.com,2005:Incident/198270652024-01-30T06:12:36Z2024-01-30T06:12:36ZScheduled Platform Maintenance<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>06:12</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br />The platform had a downtime of 40 minutes between 05:30 and 06:10 UTC.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>08:46</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.<br />A downtime of 45 minutes is expected.</p>tag:status.payrexx.com,2005:Incident/194967982023-12-21T10:33:21Z2023-12-21T10:33:21ZTWINT Scheme Incidents - Investigating - TWINT Services are partially unavailable - 21 Dec 2023<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>10:33</var> UTC</small><br><strong>Resolved</strong> - Status Update<br />Incident: Resolved<br /><br />The issue was found and solved. Situation is stable and we are fully available again.<br /><br />Next steps: extra monitoring established and start of problem management<br />Incident Start Time<br />21/12/2023, 10:41 CET | 21/12/2023, 09:41 UTC<br />Incident End Time<br />21/12/2023, 11:15 CET | 21/12/2023, 10:15 UTC</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>10:20</var> UTC</small><br><strong>Investigating</strong> - Affected Components<br />TWINT App Processor (Scheme)<br /><br />Current Status<br />Investigating<br /><br />Status Update<br />Incident: Investigating<br /><br />We are aware of technical issues with the following services and investigating the issue.<br />Impact Services: P2P, P2M,Partner functions, Re-/Onboarding<br />Impact TWINT overall ecosystem: 100%<br />Next information: 11:45</p>tag:status.payrexx.com,2005:Incident/194110642023-12-13T06:17:43Z2023-12-13T06:17:43ZTWINT Scheme Incidents - TWINT Services are unavailable - 12 Dec 2023<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>06:17</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>11:15</var> UTC</small><br><strong>Investigating</strong> - TWINT was aware of technical issues between 09:50 CET and 11:56 CET with the following services and was investigating the issue.<br /><br />Impacted Services: P2P, P2M<br />Impact TWINT overall ecosystem: 50%</p>tag:status.payrexx.com,2005:Incident/192398282023-12-05T06:02:45Z2023-12-05T06:02:45ZScheduled Platform Maintenance<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>06:02</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br />The platform had a downtime of 30 minutes between 05:30 and 06:00 UTC.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>07:06</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.<br />A downtime of 30 minutes is expected.</p>tag:status.payrexx.com,2005:Incident/192424372023-11-29T11:00:00Z2023-11-29T14:12:46ZTWINT Scheme Incidents - TWINT Services are unavailable - 29 Nov 2023<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>Resolved</strong> - TWINT was aware of technical issues between 12:00 CET and 12:55 CET with the following services and was investigating the issue.<br /><br />Impacted Services: P2P, P2M, Partner functions, Re-/Onboarding<br />Impact TWINT overall ecosystem: 100%<br /><br />The issue was found and solved. Situation is stable and TWINT is fully available again.</p>tag:status.payrexx.com,2005:Incident/190600112023-11-09T11:29:56Z2023-11-09T11:29:56ZPayout Status Inaccurate for Payouts on 6. November<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>11:29</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. Payout status has been modified according to the bank transfer status.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>16:53</var> UTC</small><br><strong>Investigating</strong> - Payouts that have been created on the 6. November may have a wrong status. We are investigating this issue.</p>tag:status.payrexx.com,2005:Incident/190118752023-11-07T04:45:19Z2023-11-07T04:55:32ZScheduled Firewall Maintenance<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>04:55</var> UTC</small><br><strong>Update</strong> - The scheduled maintenance has been completed. Maintenance was activated form 04:00 UTC to 04:34 UTC.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>04:45</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>04:39</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>16:12</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance for a security update during this time. A maintenance screen will be shown to the users during this time.<br /><br />Expected downtime: ~30 minutes</p>tag:status.payrexx.com,2005:Incident/190366212023-11-06T17:34:08Z2023-11-06T17:34:08ZIncreased Error Rates: Credit Card Payments with Payrexx Swiss Collecting<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>17:34</var> UTC</small><br><strong>Resolved</strong> - The incident has been successfully resolved. It was attributed to an outage in credit card processing, which occurred from 11:30 UTC to 17:24 UTC.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>16:40</var> UTC</small><br><strong>Investigating</strong> - We encountered increased error rates starting from 11:30 UTC during processing of credit card payments in Payrexx Swiss Collecting. We are still identifying the root cause.</p>tag:status.payrexx.com,2005:Incident/189447522023-10-31T06:10:28Z2023-10-31T06:10:29ZScheduled Platform Maintenance<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>06:10</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed. <br />The platform had a downtime of 35 minutes between 05:30 and 06:05 UTC.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>12:19</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.<br />A downtime of 30 minutes is expected.</p>tag:status.payrexx.com,2005:Incident/188150072023-10-17T01:00:24Z2023-10-17T01:00:24ZTWINT Scheme Maintenance , Swisscom - 17 Oct 2023<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>23:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>16</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Scheduled</strong> - Maintenance Description<br />By whom: Swisscom<br />Maintenance type: CRQ000001608338 (Deployment Release WLR16)<br />Affected functions: Transactions, Onboarding, Reboarding<br /><br />Affected Components<br /><br />Link to PostFinance (Issuer WL via Swisscom AGW), Link to Raiffeisen (Issuer WL via SIX AGW), Link to Credit Suisse (Issuer WL via SIX AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to SGKB (Issuer WL via SIX AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to TKB (Issuer WL via SIX AGW), Link to BCV (Issuer WL via SIX AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to BEKB (Issuer WL via SIX AGW), Link to BLKB (Issuer WL via SIX AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to Swissquote (Issuer WL via SIX AGW), Link to AKB (Issuer WL via SIX AGW), Link to LUKB (Issuer WL via SIX AGW), Link to Baloise (Issuer WL via SIX AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to Radicant (Issuer WL via Swisscom AGW), Link to yuh (Issuer WL via SIX AGW), Link to BancaStato (Issuer WL via SIX AGW), Link to CA next bank (Issuer WL via SIX AGW), Link to Bank Linth (Issuer WL via SIX AGW)<br /><br />Downtime: Yes<br />Duration downtime: 17.10.2023 01:00 - 17.10.2023 03:00<br /><br />Sorry site activation: Yes<br />Sorry site duration: During the whole time<br /><br />Contact: TWINT.Maintenance@swisscom.com<br />Author: Anoosha Ametin</p>tag:status.payrexx.com,2005:Incident/185332222023-09-26T13:53:32Z2023-09-26T13:53:32ZWIRpay - Payment Processing Error<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>13:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. All affected transactions have been booked in Payrexx.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>08:46</var> UTC</small><br><strong>Monitoring</strong> - The issue has been resolved, and payments are now functioning as expected. Our team is actively working to rectify transaction data discrepancies for affected transactions occurring between August 30, 2023, and September 25, 2023.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>10:13</var> UTC</small><br><strong>Identified</strong> - The implemented fix could not have been confirmed to solve the problems. Another fix is beeing implemented.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. Affected transactions may be updated after confirmation of the fix.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>09:25</var> UTC</small><br><strong>Investigating</strong> - We are actively investigating an issue with our payment processing through WIRpay, one of our integrated third-party payment service providers. It appears that payments made after September 12, 2023, are being incorrectly marked as "expired," despite being successfully processed by the bank.</p>tag:status.payrexx.com,2005:Incident/184987602023-09-14T09:18:08Z2023-11-16T11:15:12ZTWINT- Ausfall TWINT App<p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>09:18</var> UTC</small><br><strong>Resolved</strong> - Status Update<br />Incident: Resolved<br />The issue was found and solved. Situation is stable and TWINT is fully available again.<br />Next steps from TWINT: extra monitoring established and start of problem management.</p><p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>08:44</var> UTC</small><br><strong>Investigating</strong> - Due to technical problems, some versions of the TWINT app are currently not available or only available to a limited extent. TWINT is working flat out to find a solution as quickly as possible so that TWINT can function properly again. <br /><br />Zurzeit sind einige Versionen der TWINT App aufgrund von technischen Problemen nicht oder nur eingeschränkt verfügbar.TWINT arbeitet mit Hochdruck daran, so rasch wie möglich eine Lösung zu finden damit TWINT wieder einwandfrei funktioniert.</p>tag:status.payrexx.com,2005:Incident/184880072023-09-13T06:00:00Z2023-09-13T08:08:34ZPlatform Partial Outage<p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>Resolved</strong> - Due to database issues, the platform had partial outages between 6:00 UTC and 6:30 UTC.</p>tag:status.payrexx.com,2005:Incident/183499262023-09-05T04:50:02Z2023-09-05T04:50:02ZScheduled Platform Maintenance<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>04:50</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed. <br />The platform had a downtime of 15 minutes between 04:30 and 04:45 UTC.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>14:57</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.<br />A downtime of 60 minutes is expected.</p>tag:status.payrexx.com,2005:Incident/183806442023-09-03T03:00:00Z2023-09-04T09:01:09ZTWINT Scheme Incidents - TWINT Services where partially unavailable - 03 Sep 2023, since 5:00 AM<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Resolved</strong> - TWINT was aware of technical issues with the following services:<br /><br />Impact Services: P2P, P2M,Partner functions, Re-/Onboarding<br />Impact TWINT overall ecosystem: unknown 50%</p>tag:status.payrexx.com,2005:Incident/182596912023-08-29T16:51:52Z2023-08-29T16:51:52ZResending Paylinks Currently Deactivated<p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>16:51</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>13:03</var> UTC</small><br><strong>Investigating</strong> - The Paylink tool includes a feature that lets merchants schedule automatic, periodic resending of payment links (e.g. daily). Regrettably, we had to temporarily deactivate this feature due to a malfunction. We'll share an update once we've resolved the issue and reinstated the functionality.</p>tag:status.payrexx.com,2005:Incident/181729122023-08-20T13:01:25Z2023-08-20T13:01:25ZTWINT Scheme Maintenance - PostFinance - 18 Aug 2023<p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>13:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>17:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>12:23</var> UTC</small><br><strong>Scheduled</strong> - Maintenance Start Time<br />18/08/2023, 19:00 CEST | 18/08/2023, 17:00 UTC<br /><br />Maintenance End Time<br />20/08/2023, 15:00 CEST | 20/08/2023, 13:00 UTC<br /><br />Affected Components<br />Link to PostFinance (Issuer WL via Swisscom AGW)<br /><br />Maintenance Description<br />By whom: PostFinance<br /><br />Maintenance type: Major Release 23 C <br /><br />Affected functions: Transactions, Onboarding, Reboarding<br />Please note that the Sorry-site will be activate just once on 20.08.2023 between 02:00 - 03:00 Hrs.<br /> Sorry site activation: No<br />Downtime: Yes<br />Duration downtime: 19.08.2023 17:00 - 19.08.2023 21:00<br /><br />Affected function: P2P-Transactions<br />Downtime: Yes<br />Duration downtime: 19.08.2023 18:00 - 20.08.2023 05:00<br /><br />Affected function: Onboarding and Reboarding<br />Downtime: Short interruption may occur <br />Duration downtime: 19.08.2023 21:00 - 20.08.2023 05:00<br /><br />Affected function: P2P-Transactions<br />Downtime: Not expected but may occur<br />Duration downtime: 20.08.2023 03:00 - 20.08.2023 15:00<br /><br />Affected function: Transactions, Onboarding and Reboarding<br />Sorry site activation: Yes <br />Downtime: Yes<br /><br />Duration downtime: 20.08.2023 02:00 - 20.08.2023 03:00<br />Sorry site duration: 20.08.2023 02:00 - 20.08.2023 03:00<br />Affected function: Transactions, Onboarding and Reboarding<br /><br />Contact: beat.bieri.3@postfinance.ch<br />Author: Anoosha Ametin</p>tag:status.payrexx.com,2005:Incident/181603802023-08-16T08:41:33Z2023-08-16T08:41:33ZTWINT Services are unavailable<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>08:41</var> UTC</small><br><strong>Resolved</strong> - The issue was found and solved. Situation is stable and TWINT is fully available again.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>08:01</var> UTC</small><br><strong>Investigating</strong> - Affected Components:<br />TWINT App Processor<br /><br />Current Status:<br />Investigating<br /><br />Incident:<br />Investigating<br /><br />We are aware of technical issues with the following services and investigating the issue.<br /><br />Impact Services:<br />P2P, P2M, Partner functions, Re-/Onboarding<br /><br />Impact TWINT overall ecosystem:<br />100%<br /><br />Incident Start Time:<br />16/08/2023, 09:17 CEST | 16/08/2023, 07:17 UTC<br /><br />Incident End Time<br />16/08/2023, 10:24 CEST | 16/08/2023, 08:24 UTC</p>tag:status.payrexx.com,2005:Incident/178443632023-07-16T12:00:46Z2023-07-16T12:00:46ZTWINT Scheme Maintenance - Swisscom - 15 Jul 2023<p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>15</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>13:44</var> UTC</small><br><strong>Scheduled</strong> - Maintenance Title<br />Swisscom<br /><br />Maintenance Start Time<br />15/07/2023, 22:00 CEST | 15/07/2023, 20:00 UTC<br /><br />Maintenance End Time<br />16/07/2023, 14:00 CEST | 16/07/2023, 12:00 UTC<br /><br />Affected Components<br />Link to AEK (Issuer WL via Swisscom AGW)<br /><br />Maintenance Description<br />By whom: Swisscom<br />Maintenance type: Release 20230715-MI<br />Affected functions: Transactions, Onboarding, Reboarding<br /><br />Downtime: Yes<br />Duration downtime: 15.07.2023 22:00 - 16.07.2023 14:00<br /><br />Sorry site activation: No<br />Sorry site duration: Transaction handled within standin limits<br /><br />Contact: urs.rindlisbacher@swisscom.com</p>tag:status.payrexx.com,2005:Incident/178340792023-07-11T12:41:00Z2023-07-12T13:19:26ZTokenisation payments via Gateway not possible<p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>12:41</var> UTC</small><br><strong>Resolved</strong> - Due to the release, a bug occurred that caused an error during tokenizations. A hotfix was deployed at 12:41 UTC.<br />Tokenizations between 05:30 UTC - 12:41 UTC failed during registration process.</p>tag:status.payrexx.com,2005:Incident/178124112023-07-11T05:49:20Z2023-07-11T05:49:20ZScheduled Platform Maintenance<p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>05:49</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed. <br />The platform had a downtime of 55 minutes between 04:45 and 05:40 UTC.</p><p><small>Jul <var data-var='date'>11</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>10</var>, <var data-var='time'>09:31</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.<br />A downtime of 90 minutes is expected.</p>tag:status.payrexx.com,2005:Incident/176625442023-06-27T04:00:33Z2023-06-27T04:00:33ZTWINT Scheme Maintenance - Swisscom - 27 Jun 2023<p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>23</var>, <var data-var='time'>09:47</var> UTC</small><br><strong>Scheduled</strong> - Maintenance Title<br />Swisscom<br /><br />Maintenance Start Time<br />27/06/2023, 02:00 CEST | 27/06/2023, 00:00 UTC<br /><br />Maintenance End Time<br />27/06/2023, 04:00 CEST | 27/06/2023, 02:00 UTC<br /><br />Affected Components<br />Link to PostFinance (Issuer WL via Swisscom AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to Radicant (Issuer WL via Swisscom AGW)<br /><br />Maintenance Description<br />By whom: Swisscom<br />Maintenance type: CRQ000001423990 (MQ Upgrade SB3)<br />Affected functions: Transactions, Onboarding, Reboarding<br /><br />Downtime: Yes<br />Duration downtime: 27.06.2023 02:00 - 27.02.2023 04:00<br /><br />Sorry site activation: Yes<br />Sorry site duration: During the whole time<br /><br />Contact: TWINT.Maintenance@swisscom.com, Uemi.Oezcan@swisscom.com</p>tag:status.payrexx.com,2005:Incident/175003592023-06-13T02:01:07Z2023-06-13T02:01:07ZTWINT Scheme Maintenance - 13 Jun 2023<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>02:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>23:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>11:46</var> UTC</small><br><strong>Scheduled</strong> - Maintenance Start Time<br />12/06/2023, 23:00 UTC | 13/06/2023, 01:00 CEST<br /><br />Maintenance End Time<br />13/06/2023, 02:00 UTC | 13/06/2023, 04:00 CEST<br /><br />Affected Components<br />Link to PostFinance (Issuer WL via Swisscom AGW), Link to Raiffeisen (Issuer WL via SIX AGW), Link to Credit Suisse (Issuer WL via SIX AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to SGKB (Issuer WL via SIX AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to TKB (Issuer WL via SIX AGW), Link to BCV (Issuer WL via SIX AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to BEKB (Issuer WL via SIX AGW), Link to BLKB (Issuer WL via SIX AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to Swissquote (Issuer WL via SIX AGW), Link to AKB (Issuer WL via SIX AGW), Link to LUKB (Issuer WL via SIX AGW), Link to Baloise (Issuer WL via SIX AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to Radicant (Issuer WL via Swisscom AGW), Link to yuh (Issuer WL via SIX AGW), Link to BancaStato (Issuer WL via SIX AGW), Link to CA next bank (Issuer WL via SIX AGW)<br /><br />Maintenance Description<br />By whom: Swisscom<br />Maintenance type: CRQ000001444062 (Helix Upgrade to 1.4.1)<br />Affected functions: Transactions, Onboarding, Reboarding<br /><br />Downtime: Yes<br />Duration downtime: 13.06.2023 01:00 - 13.06.2023 04:00<br /><br />Sorry site activation: Yes<br />Sorry site duration: During the whole time<br /><br />Contact: TWINT.Maintenance@swisscom.com</p>