Resolved -
This incident has been resolved.
Aug 28, 12:46 UTC
Identified -
We would like to inform you about a delay in the CHF payouts from yesterday, 27 August 2025. Some payouts could not be carried out as planned. The error was caused by our payout partner. There was an error during the execution of the payouts and the execution was cancelled.
The technical team of our payout partner is currently investigating this incident. The affected payouts are expected to be resent today.
Aug 28, 09:39 UTC
Resolved -
We would like to inform you that the outage affecting the Apple Pay payment method has been resolved. The fault occurred on 27 August, between 10 AM - 5:00 PM. Due to a technical error, Apple Pay payments via Payrexx Pay were temporarily not possible. Our technical team identified the problem and successfully resolved it with a hotfix on 27 August at PM 5:00. Apple Pay is since then available to you again without restrictions.
Aug 27, 08:00 UTC
Resolved -
On 19/08/2025 between approx. 15:00 and 18:30 there was a critical overload of our API infrastructure, which led to considerable latency and partial outages for all customers. The services have been stable again since 19/08/2025 18:30.
Aug 19, 13:00 UTC
