Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

Degraded Performance: External PSP Payments (Resolved)

Resolved - Resolved: We experienced a period of degraded performance affecting our PSP Adapter (External) payments for Payrexx white-label platforms.

Following a patch release, this component began failing to process payments correctly.

The issue started at 11:34 UTC and was detected by our team after approximately 15 minutes. We immediately implemented and deployed a fix, which successfully restored full functionality by 12:33 UTC.

All affected services are now operating normally. We apologize for the disruption and are conducting an internal review to prevent recurrence.
Oct 14, 13:00 UTC

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

Occasional Payment Issues

Resolved - The fix has been successfully deployed, and payment processing is back to normal.
Oct 8, 08:57 UTC

Identified - Our development team is currently working on implementing a fix to resolve the issue.
Oct 8, 08:45 UTC

Investigating - We are currently experiencing occasional issues with payments. Our technical team has been informed and is already working on resolving the matter.
Oct 8, 08:34 UTC

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.