Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

TWINT Services are partially unavailable - 15 May 2025

Resolved - This incident has been resolved.
May 15, 13:32 UTC

Investigating - TWINT Services are partially unavailable
Incident updates from TWINT Scheme Incidents

Affected Components
TWINT (Acquirer)

Current Status
Investigating
Status Update
Incident: Investigating

We are aware of technical issues with the following services and investigating the issue.
Impact Services: P2P, P2M,Partner functions, Re-/Onboarding
Impact TWINT overall ecosystem:

Next information: 15:30
Incident Start Time:
15/05/2025, 14:01 CEST | 15/05/2025, 12:01 UTC

Incident Status Updated At
15/05/2025, 14:01 CEST | 15/05/2025, 12:01 UTC
May 15, 12:36 UTC

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

TWINT Scheme Maintenance - Maintenance, Swisscom (Infrastructure) - 10 May 2025

Completed - The scheduled maintenance has been completed.
May 11, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 20:00 UTC

Scheduled - Maintenance Title
Swisscom (Infrastructure)
Maintenance Start Time
10/05/2025, 22:00 CEST | 10/05/2025, 20:00 UTC
Maintenance End Time
11/05/2025, 04:00 CEST | 11/05/2025, 02:00 UTC
Affected Components
Link to PostFinance (Issuer WL via Swisscom AGW), Link to Raiffeisen (Issuer WL via SIX AGW), Link to Credit Suisse (Issuer WL via SIX AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to SGKB (Issuer WL via SIX AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to TKB (Issuer WL via SIX AGW), Link to BCV (Issuer WL via SIX AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to BEKB (Issuer WL via SIX AGW), Link to BLKB (Issuer WL via SIX AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to Swissquote (Issuer WL via SIX AGW), Link to AKB (Issuer WL via SIX AGW), Link to LUKB (Issuer WL via SIX AGW), Link to Baloise (Issuer WL via SIX AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to Radicant (Issuer WL via Swisscom AGW), Link to yuh (Issuer WL via SIX AGW), Link to BancaStato (Issuer WL via SIX AGW), Link to CA next bank (Issuer WL via SIX AGW), Link to LLB Schweiz (Issuer WL via SIX AGW), Link to Bank Avera (Issuer WL via Swisscom AGW), Link to VZ (Issuer WL via Swisscom AGW), Link to acrevis (Issuer WL via Swisscom AGW), Link to Alpha RHEINTAL Bank (Issuer WL via Swisscom AGW), Link to Bank Thalwil (Issuer WL via Swisscom AGW), Link to Bernerland Bank (Issuer WL via Swisscom AGW), Link to Banque du Leman (Issuer WL via Swisscom AGW), Link to Alternative Bank Schweiz (Issuer WL via Swisscom AGW), Link to Bank Gantrisch Genossenschaft (Issuer WL via Swisscom AGW), Link to Bezirks-Sparkasse Dielsdorf (Issuer WL via Swisscom AGW), Link to Bank BSU Genossenschaft (Issuer WL via Swisscom AGW), Link to Bank EKI Genossenschaft (Issuer WL via Swisscom AGW), Link to Glarner Regionalbank Genossenschaft (Issuer WL via Swisscom AGW), Link to Regiobank Solothurn AG (Issuer WL via Swisscom AGW), Link to SB Saanen Bank (Issuer WL via Swisscom AGW), Link to Spar- und Leihkasse Frutigen AG (Issuer WL via Swisscom AGW), Link to WIR Bank Genossenschaft (Issuer WL via Swisscom AGW), Link to Basler Kantonalbank (Issuer WL via SIX AGW), Link to Bank Cler (Issuer WL via SIX AGW), Link to Biene Bank im Rheintal (Issuer WL via Swisscom AGW), Link to Bank Oberuzwil (Issuer WL via Swisscom AGW), Link to Clientis CEC (Issuer WL via Swisscom AGW), Link to Leihkasse Stammheim (Issuer WL via Swisscom AGW), Link to Sparcassa 1816 (Issuer WL via Swisscom AGW), Link to Zürcher Landbank (Issuer WL via Swisscom AGW), Link to Ersparniskasse Schaffhausen (Issuer WL via Swisscom AGW)
Maintenance Description
By whom: Swisscom
Maintenance type: CPMW CRQ000002413435
Affected functions: Transactions, Onboarding, Reboarding

Downtime: Yes
Duration downtime: 10.05.2025 22:00- 11.05.2025 04:00

Sorry site activation: No
Sorry site duration:

Contact: TWINT.Maintenance@swisscom.com
Author: Tristan Achilles
May 7, 12:03 UTC

May 10, 2025

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.