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Incident Report for Payrexx

Resolved

This incident has been resolved.
Posted Jul 03, 2026 - 06:51 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2026 - 14:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 02, 2026 - 12:14 UTC

Investigating

Affected Components: All Swisscom Whitelabel Issuers (Issuer)
Current Status: Investigating

Status Update
Incident: Investigating
TWINT is still investigating the issue.

Impact Services: P2P, P2M,Partner functions, Re-/Onboarding
Impact TWINT overall ecosystem: 25%

Incident Start Time
02/07/2026, 09:00 CEST | 02/07/2026, 07:00 UTC

Incident Status Updated At
02/07/2026, 10:29 CEST | 02/07/2026, 14:25 UTC
Posted Jul 02, 2026 - 08:42 UTC
This incident affected: Payment Platform (Payrexx Payment, Payment Adapters).