All Systems Operational
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime Payment Platform
Fetching
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024
Completed - The scheduled maintenance has been completed.
Jun 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 23:00 UTC
Scheduled - Affected Components

Link to PostFinance (Issuer WL via Swisscom AGW), Link to Raiffeisen (Issuer WL via SIX AGW), Link to Credit Suisse (Issuer WL via SIX AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to SGKB (Issuer WL via SIX AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to TKB (Issuer WL via SIX AGW), Link to BCV (Issuer WL via SIX AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to BEKB (Issuer WL via SIX AGW), Link to BLKB (Issuer WL via SIX AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to Swissquote (Issuer WL via SIX AGW), Link to AKB (Issuer WL via SIX AGW), Link to LUKB (Issuer WL via SIX AGW), Link to Baloise (Issuer WL via SIX AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to Radicant (Issuer WL via Swisscom AGW), Link to yuh (Issuer WL via SIX AGW), Link to BancaStato (Issuer WL via SIX AGW), Link to CA next bank (Issuer WL via SIX AGW), Link to LLB Schweiz (Issuer WL via SIX AGW), Link to Bank Avera (Issuer WL via Swisscom AGW), Link to VZ (Issuer WL via Swisscom AGW), Link to acrevis (Issuer WL via Swisscom AGW), Link to Alpha RHEINTAL Bank (Issuer WL via Swisscom AGW), Link to Bank Thalwil (Issuer WL via Swisscom AGW), Link to Bernerland Bank (Issuer WL via Swisscom AGW), Link to Banque du Leman (Issuer WL via Swisscom AGW)

Maintenance Description
By whom: Swisscom

Maintenance type: CRQ000002234071 (Probe Cutover)
Affected functions: Transactions, Onboarding, Reboarding

Downtime: Yes
Duration downtime: 20.06.2024 01:15 - 20.06.2024 02:00

Sorry site activation: Yes (Except for CS, RCH, BCV)

Sorry site duration: During the entire time

Contact: TWINT.Maintenance@swisscom.com

Jun 19, 14:19 UTC
Jun 19, 2024
Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 08:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 07:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 07:30 UTC
Investigating - We are currently investigating this issue. This is only impacting customers using the custom domain feature.
Jun 11, 06:55 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 UTC
Scheduled - Maintenance Title
TWINT

Maintenance Start Time
11/06/2024, 01:00 CEST | 10/06/2024, 23:00 UTC

Maintenance End Time
11/06/2024, 04:00 CEST | 11/06/2024, 02:00 UTC

Affected Components
TWINT Acquirer (Acquirer TWINT), Link to TWINT Prepaid (Issuer TWINT), Admin GUI (Portale), Scheme Banking Portal (Portale), Acquirer Partner Portal (Portale), TWINT Scheme, Partner functions / VAS, PSP Checkout Page (Acquirer TWINT), SBS (Acquirer TWINT), TWINT Acquirer (Batch-Jobs), TWINT Scheme (Batch-Jobs)

Maintenance Description
By whom: TWINT
Maintenance type: Database Patching Maintenance Payment & SAS
Affected functions: Payment, spotlight messages, partner portal, admin GUI

Downtime: Yes
Duration downtime: up to 90 seconds per db

Sorry site activation: No
Sorry site duration: -

Contact: it-ops@twint.ch

Jun 6, 09:15 UTC
Jun 10, 2024