All Systems Operational
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime Payment Platform
Fetching
Past Incidents
May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021
Resolved - The platform was unavailable from 2:30 to 2:34 PM. This incident has been resolved.
May 11, 14:30 UTC
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021
Resolved - From 6:30 UTC to 7:20 UTC we had an outage which caused deferred payment processing for several payment methods.
Payment pages of some payment adapters (e.g. TWINT, WIR Pay and VR Payment) could not be loaded.
All other tools and services were operational.

The reason for this partial service interruption was an issue during the renewal of an SSL certificate which ensures a secure connection to the Payrexx platform.

If you have any questions about payments which took place during this time frame, please contact our support at https://support.payrexx.com.
May 2, 07:20 UTC