Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023

TWINT Scheme Maintenance - PostFinance - 29 May 2023

Completed - The scheduled maintenance has been completed.
May 29, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 01:00 UTC

Scheduled - Maintenance Start Time
29/05/2023, 01:00 UTC | 29/05/2023, 03:00 CEST

Maintenance End Time
29/05/2023, 05:00 UTC | 29/05/2023, 07:00 CEST

Affected Components
Link to PostFinance (Issuer WL via Swisscom AGW)

Maintenance Description
By whom: PostFinance

Maintenance type: PostFinance Maintenance at CoreBanking System

Affected functions: Transactions

Downtime: Yes
Duration downtime: 29.05.2023 03:00 - 29.05.2023 06:00
May 26, 13:54 UTC

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

Increased error rate when charging tokenizations with Payrexx Direct

Resolved - This incident has been resolved. To capture the payment, you need to re-attempt the charge on the tokenization.
May 19, 13:03 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 12:53 UTC

Identified - The issue has been identified and a fix is being implemented.
May 19, 12:18 UTC

Investigating - We are currently investigating this issue. An increased error rate was detected when charging tokenizations with Payrexx Direct.
May 19, 10:43 UTC

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.