Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

May 16, 2021

No incidents reported today.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

Platform Outage

Resolved - The platform was unavailable from 2:30 to 2:34 PM. This incident has been resolved.
May 11, 14:30 UTC

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

Partial Payment Outage (TWINT, VR Payment)

Resolved - From 6:30 UTC to 7:20 UTC we had an outage which caused deferred payment processing for several payment methods.
Payment pages of some payment adapters (e.g. TWINT, WIR Pay and VR Payment) could not be loaded.
All other tools and services were operational.

The reason for this partial service interruption was an issue during the renewal of an SSL certificate which ensures a secure connection to the Payrexx platform.

If you have any questions about payments which took place during this time frame, please contact our support at https://support.payrexx.com.
May 2, 07:20 UTC