All Systems Operational

Uptime over the past 90 days. View historical uptime.
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
POS Terminals (Card Readers) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Payment Platform
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Oct 10, 2026

No incidents reported today.

Oct 9, 2026

Email Delivery Switched to Backup Provider
Resolved - This incident has been resolved. Between 17:25 and 19:01 CEST, our primary email provider was unavailable. During this time, emails were automatically delivered through our backup email provider, so no emails were lost. Payments were not affected. We have taken measures to prevent this from happening again.
Oct 9, 20:51 UTC
Monitoring - Email delivery has been restored as of 19:01 CEST. All platform emails, including payment confirmations, login and two-factor emails and password resets, are being delivered again.

Emails triggered between 17:25 and 19:01 CEST may not have been delivered. Payments made during this time were processed normally and are visible in your Payrexx account.

We have addressed the cause of the issue and are monitoring email delivery closely.
Oct 9, 17:07 UTC
Update - We are continuing to investigate this issue.
Oct 9, 17:03 UTC
Investigating - Since 17:25 CEST, emails sent by the Payrexx platform are not being delivered. This affects payment confirmations, login and two-factor emails, password resets and other notifications.

Payments are processed normally. Only the related emails are affected.

We have identified the cause and are rolling out a fix that routes emails through an alternative sending domain. We will post an update as soon as email delivery is restored.
Oct 9, 17:02 UTC

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

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