All Systems Operational

Uptime over the past 90 days. View historical uptime.
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
90 days ago
100.0 % uptime
Today
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
POS Terminals (Card Readers) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Platform Maintenance Jul 6, 2026 23:00 - Jul 7, 2026 01:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Jun 30, 2026 - 14:25 UTC
System Metrics Month Week Day
Uptime Payment Platform
Fetching
Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
TWINT Services are partially unavailable
Resolved - This incident has been resolved.
Jul 3, 06:51 UTC
Update - We are continuing to work on a fix for this issue.
Jul 2, 14:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 12:14 UTC
Investigating - Affected Components: All Swisscom Whitelabel Issuers (Issuer)
Current Status: Investigating

Status Update
Incident: Investigating
TWINT is still investigating the issue.

Impact Services: P2P, P2M,Partner functions, Re-/Onboarding
Impact TWINT overall ecosystem: 25%

Incident Start Time
02/07/2026, 09:00 CEST | 02/07/2026, 07:00 UTC

Incident Status Updated At
02/07/2026, 10:29 CEST | 02/07/2026, 14:25 UTC
Jul 2, 08:42 UTC
Jul 2, 2026
TWINT Scheme Maintenance - Swisscom
Completed - The scheduled maintenance has been completed.
Jul 2, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 22:00 UTC
Scheduled - Affected Components
Link to PostFinance (Issuer WL via Swisscom AGW), Link to Raiffeisen (Issuer WL via SIX AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to SGKB (Issuer WL via SIX AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to TKB (Issuer WL via SIX AGW), Link to BCV (Issuer WL via SIX AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to BEKB (Issuer WL via SIX AGW), Link to BLKB (Issuer WL via SIX AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to Swissquote (Issuer WL via SIX AGW), Link to AKB (Issuer WL via SIX AGW), Link to LUKB (Issuer WL via SIX AGW), Link to Baloise (Issuer WL via SIX AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to yuh (Issuer WL via SIX AGW), Link to BancaStato (Issuer WL via SIX AGW), Link to CA next bank (Issuer WL via SIX AGW), Link to LLB Schweiz (Issuer WL via SIX AGW), Link to Bank Avera (Issuer WL via Swisscom AGW), Link to VZ (Issuer WL via Swisscom AGW), Link to acrevis (Issuer WL via Swisscom AGW), Link to Alpha RHEINTAL Bank (Issuer WL via Swisscom AGW), Link to Bank Thalwil (Issuer WL via Swisscom AGW), Link to Bernerland Bank (Issuer WL via Swisscom AGW), Link to Banque du Leman (Issuer WL via Swisscom AGW), Link to Alternative Bank Schweiz (Issuer WL via Swisscom AGW), Link to Bank Gantrisch Genossenschaft (Issuer WL via Swisscom AGW), Link to Bezirks-Sparkasse Dielsdorf (Issuer WL via Swisscom AGW), Link to Bank BSU Genossenschaft (Issuer WL via Swisscom AGW), Link to Bank EKI Genossenschaft (Issuer WL via Swisscom AGW), Link to Glarner Regionalbank Genossenschaft (Issuer WL via Swisscom AGW), Link to Regiobank Solothurn AG (Issuer WL via Swisscom AGW), Link to SB Saanen Bank (Issuer WL via Swisscom AGW), Link to Spar- und Leihkasse Frutigen AG (Issuer WL via Swisscom AGW), Link to WIR Bank Genossenschaft (Issuer WL via Swisscom AGW), Link to Basler Kantonalbank (Issuer WL via SIX AGW), Link to Bank Cler (Issuer WL via SIX AGW), Link to Biene Bank im Rheintal (Issuer WL via Swisscom AGW), Link to Bank Oberuzwil (Issuer WL via Swisscom AGW), Link to Clientis CEC (Issuer WL via Swisscom AGW), Link to Leihkasse Stammheim (Issuer WL via Swisscom AGW), Link to Sparcassa 1816 (Issuer WL via Swisscom AGW), Link to Zürcher Landbank (Issuer WL via Swisscom AGW), Link to EKS (Issuer WL via Swisscom AGW), Link to Banca Popolare di Sondrio (Issuer WL via SIX AGW), Link to Regiobank Männedorf (Issuer WL via Swisscom AGW), Link to Bank Zimmerberg (Issuer WL via Swisscom AGW), Link to Bank Leerau Genossenschaft (Issuer WL via Swisscom AGW), Link to Spar- und Leihkasse Bucheggberg AG (Issuer WL via Swisscom AGW), Link to Bank EEK AG (Issuer WL via Swisscom AGW), Link to Sparkasse Schwyz (Issuer WL via Swisscom AGW), Link to Bank SLM AG (Issuer WL via Swisscom AGW), Link to HBL (Issuer WL via Swisscom AGW)

Maintenance Description

By whom: Swisscom
Maintenance type: -CRQ000002712260
Affected functions: Transactions, Onboarding, Reboarding

Downtime: Yes
Duration downtime: 02.07.2026 00:00 - 02.07.2026 05:00

Sorry site activation: Yes
Sorry site duration: During the whole time

Contact: TWINT.Maintenance@swisscom.com
Author: Chaissy Daniel
Jul 1, 14:43 UTC
Jul 1, 2026
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage