All Systems Operational

Uptime over the past 90 days. View historical uptime.
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
90 days ago
100.0 % uptime
Today
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
POS Terminals (Card Readers) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Webhooks for Plugin Integrations Not Working
Resolved - Merchants using just the plugin integrations (without custom webhooks) experienced delivery delays between 4:04 and 7:16 UTC. All pending webhooks have now been sent.
Feb 10, 08:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 07:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 06:56 UTC
Investigating - We are currently investigating this issue.
Feb 10, 06:50 UTC
Scheduled Shopify Plugin Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 04:38 UTC
Scheduled - We will perform routine systems updates to improve plugin stability. Please be aware that payments through Shopify may be temporarily unavailable while this maintenance is underway. We appreciate your patience.
Feb 5, 15:20 UTC
Scheduled Platform Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 04:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 10, 04:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 10, 04:00 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Performance Degradation & API Timeouts
Resolved - Incident Status: Resolved

Message: Between 19:04 UTC and 22:50 UTC on Saturday, February 7th, 2026, our platform experienced intermittent performance issues and brief connectivity outages.

Analysis: Our monitoring identified an unusually high volume of malicious traffic patterns (automated SQL injection attempts). While our security layers blocked these attempts, the massive surge in requests acted as a Distributed Denial of Service (DDoS), leading to temporary API timeouts for some users.

Timeline (UTC):
- 19:04 – 19:06: Service interruption (2 min)
- 19:26 – 19:27: Brief outage (1 min)
- 19:58 – 19:59: Brief outage (1 min)
- 20:30 – 20:31: Brief outage (1 min)
- 22:49 – 22:50: Final brief interruption (1 min)
- 22:50: Mitigation complete; system stability fully restored.

We have since updated our edge security filtering to handle similar traffic spikes in the future better.
Feb 7, 18:00 UTC
Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Payment platform temporarily unavailable - 04.02.2026 since 10:42 AM (UTC)
Resolved - The problem has been identified and resolved. The platform has been fully accessible again since 11:12 AM (UTC).
Feb 4, 11:41 UTC
Identified - We are currently experiencing a temporary service interruption on the Payrexx platform due to a system update. Our IT team is actively working on resolving the issue as quickly as possible.
Feb 4, 11:34 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

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