Identified - The implemented fix could not have been confirmed to solve the problems. Another fix is beeing implemented.
Sep 20, 2023 - 10:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Affected transactions may be updated after confirmation of the fix.
Sep 19, 2023 - 15:30 UTC
Investigating - We are actively investigating an issue with our payment processing through WIRpay, one of our integrated third-party payment service providers. It appears that payments made after September 12, 2023, are being incorrectly marked as "expired," despite being successfully processed by the bank.
Sep 18, 2023 - 09:25 UTC
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Partial Outage
Payrexx Payment Operational
Payment Adapters Partial Outage
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime Payment Platform
Fetching
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Unresolved incident: WIRpay - Payment Processing Error.

Sep 19, 2023
Sep 18, 2023
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Resolved - Status Update
Incident: Resolved
The issue was found and solved. Situation is stable and TWINT is fully available again.
Next steps from TWINT: extra monitoring established and start of problem management.

Sep 14, 09:18 UTC
Investigating - Due to technical problems, some versions of the TWINT app are currently not available or only available to a limited extent. TWINT is working flat out to find a solution as quickly as possible so that TWINT can function properly again.

Zurzeit sind einige Versionen der TWINT App aufgrund von technischen Problemen nicht oder nur eingeschränkt verfügbar.TWINT arbeitet mit Hochdruck daran, so rasch wie möglich eine Lösung zu finden damit TWINT wieder einwandfrei funktioniert.

Sep 14, 08:44 UTC
Sep 13, 2023
Resolved - Due to database issues, the platform had partial outages between 6:00 UTC and 6:30 UTC.
Sep 13, 06:00 UTC
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.