Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance PostFinance Ltd Oct 24, 01:00-03:00 UTC

Due to maintenance work on the PostFinance payment system, E-Payment will be partially unavailable on 24/10/2021 from 3am to 5am CEST.
Posted on Oct 15, 08:15 UTC

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

Oct 18, 2021

No incidents reported today.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

Scheduled Platform Maintenance

Completed - The scheduled maintenance has been completed.
Oct 12, 05:26 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 12, 05:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 05:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time with no expected downtime. We will keep you updated if something goes wrong.
Oct 11, 11:29 UTC

Short Outage Due to Maintenance

Resolved - From 05:05 to 05:06 UTC we had a short outage due to a maintenance task which did not fully complete. We apologize for any inconvenience this may cause.
Oct 12, 05:06 UTC

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

TWINT Maintenance: Payment Service Interruption

Resolved - Start: 10.10.2021 00:30 UTC+2
End: 10.10.2021 03:00 UTC+2

Type: Maintenance - Migration to Oracle EXA
Downtime expected: Yes, during the whole time
Oct 9, 23:00 UTC

Oct 8, 2021

No incidents reported.

Oct 7, 2021

Clearhaus Acquiring: Transactions for the period 2021-10-06 19:00:00 – 2021-10-07 18:59:59 UTC were cleared twice

Resolved - Clearhaus informed us about an incident which affected transactions on 6. October and 7. October.
Full report: https://status.clearhaus.com/incidents/t8z9l54g6tbw

Short information:
Transactions and Refunds may appear twice on the cardholders statement. The transactions will automatically be reversed Monday afternoon. Please do not initiate a refund manually on cardholder's request.
Oct 7, 15:00 UTC

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.