All Systems Operational
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime Payment Platform
Fetching
Past Incidents
Jan 28, 2023

No incidents reported today.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 09:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 24, 08:54 UTC
Completed - The scheduled maintenance has been completed.
The platform had a downtime of 15 minutes between 07:13 and 07:28 UTC.

Jan 24, 07:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:32 UTC
Update - We will be undergoing scheduled maintenance during this time.
A downtime of 20 minutes is expected.

Jan 23, 16:36 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
A downtime of 20 minutes is expected.

Jan 23, 16:36 UTC
Jan 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 03:30 UTC
Scheduled - Affected Components

Admin GUI (Portale), Banking Portal (Portale), Partner Portal (Portale), TWINT Scheme

Maintenance Description

By whom: TWINT
Maintenance type: DB Maintenance
Affected functions: Payment, spotlight messages, partner portal, admin GUI

Downtime: No, but short interruptions possible
Duration downtime: -

Sorry site activation: No
Sorry site duration: -

Contact: it-ops@twint.ch

Jan 20, 08:09 UTC
Jan 22, 2023

No incidents reported.

Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 21:00 UTC
Scheduled - Affected Components

Admin GUI (Portale), Banking Portal (Portale), Partner Portal (Portale), TWINT Scheme

Maintenance Description
By whom: TWINT
Maintenance type: DB Maintenance
Affected functions: Payment, spotlight messages, partner portal, admin GUI

Downtime: No
Duration downtime: -

Sorry site activation: No
Sorry site duration: -

Contact: it-ops@twint.ch

Jan 20, 08:18 UTC
Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023
Resolved - This incident has been resolved.
Jan 17, 16:13 UTC
Investigating - We’re reaching out to inform you that Payrexx is experiencing an elevated rate of errors related to Mastercard 3D Secure with the payment provider Payrexx Direct.
We are currently investigating and we will get back to you with an update as soon as possible.

Jan 17, 15:27 UTC
Resolved - This incident has been resolved.
Jan 17, 12:45 UTC
Investigating - TWINT is aware of technical issues with the following services and investigating the issue.
Impact Services: P2P, P2M, TWINT+, Re-/Onboarding
Impact TWINT overall ecosystem: > 50%

Incident Severity:
Partial Outage

Jan 17, 11:23 UTC
Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.