Payrexx Status

Identified - The implemented fix could not have been confirmed to solve the problems. Another fix is beeing implemented.
Sep 20, 2023 - 10:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results. Affected transactions may be updated after confirmation of the fix.
Sep 19, 2023 - 15:30 UTC

Investigating - We are actively investigating an issue with our payment processing through WIRpay, one of our integrated third-party payment service providers. It appears that payments made after September 12, 2023, are being incorrectly marked as "expired," despite being successfully processed by the bank.
Sep 18, 2023 - 09:25 UTC

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Partial Outage

Payrexx Payment Operational

Payment Adapters Partial Outage

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Unresolved incident: WIRpay - Payment Processing Error.

Sep 19, 2023

Sep 18, 2023

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

TWINT- Ausfall der TWINT App

Resolved - Status Update
Incident: Resolved
The issue was found and solved. Situation is stable and TWINT is fully available again.
Next steps from TWINT: extra monitoring established and start of problem management.
Sep 14, 09:18 UTC

Investigating - Due to technical problems, some versions of the TWINT app are currently not available or only available to a limited extent. TWINT is working flat out to find a solution as quickly as possible so that TWINT can function properly again.

Zurzeit sind einige Versionen der TWINT App aufgrund von technischen Problemen nicht oder nur eingeschränkt verfügbar.TWINT arbeitet mit Hochdruck daran, so rasch wie möglich eine Lösung zu finden damit TWINT wieder einwandfrei funktioniert.
Sep 14, 08:44 UTC

Sep 13, 2023

Platform Partial Outage

Resolved - Due to database issues, the platform had partial outages between 6:00 UTC and 6:30 UTC.
Sep 13, 06:00 UTC

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.