Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

Scheduled Platform Maintenance (Custom Domains only)

Completed - The scheduled maintenance has been completed. The custom domains were not available for about 2 minutes between 03:05 and 03:07 UTC.
Oct 16, 03:23 UTC

Verifying - Verification is currently underway for the maintenance items.
Oct 16, 03:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time. Only merchant accounts with custom domains (using their own domain name) will be unavailable.
Oct 14, 08:23 UTC

TWINT Scheme Maintenance - Swisscom WLR19 - 15 Oct 2024

Completed - The scheduled maintenance has been completed.
Oct 16, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:00 UTC

Scheduled - Maintenance Title
Swisscom WLR19

Maintenance Start Time
15/10/2024, 01:00 CEST | 14/10/2024, 23:00 UTC

Maintenance End Time
15/10/2024, 04:00 CEST | 15/10/2024, 02:00 UTC

Affected Components
Link to PostFinance (Issuer WL via Swisscom AGW), Link to Raiffeisen (Issuer WL via SIX AGW), Link to Credit Suisse (Issuer WL via SIX AGW), Link to Migros Bank (Issuer WL via Swisscom AGW), Link to BCF (Issuer WL via Swisscom AGW), Link to BCJ (Issuer WL via Swisscom AGW), Link to Valiant (Issuer WL via Swisscom AGW), Link to OKB (Issuer WL via Swisscom AGW), Link to ZGKB (Issuer WL via Swisscom AGW), Link to BCGE (Issuer WL via Swisscom AGW), Link to AppKB (Issuer WL via Swisscom AGW), Link to BCVS (Issuer WL via Swisscom AGW), Link to SGKB (Issuer WL via SIX AGW), Link to GKB (Issuer WL via Swisscom AGW), Link to BCN (Issuer WL via Swisscom AGW), Link to TKB (Issuer WL via SIX AGW), Link to BCV (Issuer WL via SIX AGW), Link to GLKB (Issuer WL via Swisscom AGW), Link to BEKB (Issuer WL via SIX AGW), Link to BLKB (Issuer WL via SIX AGW), Link to SHKB (Issuer WL via Swisscom AGW), Link to AEK (Issuer WL via Swisscom AGW), Link to SZKB (Issuer WL via Swisscom AGW), Link to NKB (Issuer WL via Swisscom AGW), Link to Swissquote (Issuer WL via SIX AGW), Link to AKB (Issuer WL via SIX AGW), Link to LUKB (Issuer WL via SIX AGW), Link to Baloise (Issuer WL via SIX AGW), Link to UKB (Issuer WL via Swisscom AGW), Link to Radicant (Issuer WL via Swisscom AGW), Link to yuh (Issuer WL via SIX AGW), Link to BancaStato (Issuer WL via SIX AGW), Link to CA next bank (Issuer WL via SIX AGW), Link to LLB Schweiz (Issuer WL via SIX AGW), Link to Bank Avera (Issuer WL via Swisscom AGW), Link to VZ (Issuer WL via Swisscom AGW), Link to acrevis (Issuer WL via Swisscom AGW), Link to Alpha RHEINTAL Bank (Issuer WL via Swisscom AGW), Link to Bank Thalwil (Issuer WL via Swisscom AGW), Link to Bernerland Bank (Issuer WL via Swisscom AGW), Link to Banque du Leman (Issuer WL via Swisscom AGW), Link to Alternative Bank Schweiz (Issuer WL via Swisscom AGW), Link to Bank Gantrisch Genossenschaft (Issuer WL via Swisscom AGW), Link to Bezirks-Sparkasse Dielsdorf (Issuer WL via Swisscom AGW), Link to Bank BSU Genossenschaft (Issuer WL via Swisscom AGW), Link to Bank EKI Genossenschaft (Issuer WL via Swisscom AGW), Link to Glarner Regionalbank Genossenschaft (Issuer WL via Swisscom AGW), Link to Regiobank Solothurn AG (Issuer WL via Swisscom AGW), Link to SB Saanen Bank (Issuer WL via Swisscom AGW), Link to Spar- und Leihkasse Frutigen AG (Issuer WL via Swisscom AGW), Link to WIR Bank Genossenschaft (Issuer WL via Swisscom AGW)

Maintenance Description
By whom: Swisscom

Maintenance type: CRQ000002295742 (TWINT WLR19 Backend Deployment + DB Patches)

Affected functions: Transactions, Onboarding, Reboarding

Downtime: Yes
Duration downtime: 15.10.2024 01:00 - 15.10.2024 04:00

Sorry site activation: Yes
Sorry site duration: During the whole time

Contact: TWINT.Maintenance@swisscom.com
Author: Mario Baumgartner
Sep 26, 10:28 UTC

Oct 15, 2024

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.