All Systems Operational
Websites Operational
Website (www.payrexx.com) Operational
Apply (signup.payrexx.com) Operational
Helpdesk Operational
Support Platform (support.payrexx.com) Operational
Payment Platform Operational
Payrexx Payment Operational
Payment Adapters Operational
Servers Operational
Databases Operational
Merchant Backend Operational
API Operational
Backoffice Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime Payment Platform
Fetching
Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023
Completed - The scheduled maintenance has been completed.
May 29, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 01:00 UTC
Scheduled - Maintenance Start Time
29/05/2023, 01:00 UTC | 29/05/2023, 03:00 CEST

Maintenance End Time
29/05/2023, 05:00 UTC | 29/05/2023, 07:00 CEST

Affected Components
Link to PostFinance (Issuer WL via Swisscom AGW)

Maintenance Description
By whom: PostFinance

Maintenance type: PostFinance Maintenance at CoreBanking System

Affected functions: Transactions

Downtime: Yes
Duration downtime: 29.05.2023 03:00 - 29.05.2023 06:00

May 26, 13:54 UTC
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
Resolved - This incident has been resolved. To capture the payment, you need to re-attempt the charge on the tokenization.
May 19, 13:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 12:53 UTC
Identified - The issue has been identified and a fix is being implemented.
May 19, 12:18 UTC
Investigating - We are currently investigating this issue. An increased error rate was detected when charging tokenizations with Payrexx Direct.
May 19, 10:43 UTC
May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.