WIRpay - Payment Processing Error
Incident Report for Payrexx
Identified
The implemented fix could not have been confirmed to solve the problems. Another fix is beeing implemented.
Posted Sep 20, 2023 - 10:13 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Affected transactions may be updated after confirmation of the fix.
Posted Sep 19, 2023 - 15:30 UTC
Investigating
We are actively investigating an issue with our payment processing through WIRpay, one of our integrated third-party payment service providers. It appears that payments made after September 12, 2023, are being incorrectly marked as "expired," despite being successfully processed by the bank.
Posted Sep 18, 2023 - 09:25 UTC
This incident affects: Payment Platform (Payment Adapters).
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