Payrexx Status

All Systems Operational

Websites Operational

Website (www.payrexx.com) Operational

Apply (signup.payrexx.com) Operational

Helpdesk Operational

Support Platform (support.payrexx.com) Operational

Payment Platform Operational

Payrexx Payment Operational

Payment Adapters Operational

Servers Operational

Databases Operational

Merchant Backend Operational

API Operational

Backoffice Dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Platform Maintenance May 22, 2024 04:30-05:00 UTC

We will be undergoing scheduled maintenance during this time.
A downtime of 30 minutes is expected.
Posted on May 15, 2024 - 14:21 UTC

System Metrics Month Week Day

Uptime Payment Platform

Fetching

Past Incidents

May 16, 2024

No incidents reported today.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

Platform Unavailable

Resolved - This incident has been resolved. The root cause was an infrastructure change implemented in September 2023, which caused the web servers to fail on startup due to conflicting configurations. The platform was unavailable between 06:26 UTC and 07:03 UTC (duration: 37 minutes).
May 6, 10:00 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 07:03 UTC

Identified - The issue has been identified, and a fix is being implemented.
May 6, 07:01 UTC

Investigating - Since 08:29 CET we are not available. We are currently investigating this issue.
May 6, 06:36 UTC

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.